UP Solution® 은POS 및  통합 결제 전문 기업업체로서28년 동안  한인들을 위한 비지니스 동반자로 충분한 경험, 기술력을 바탕으로  POS 시스템및  휴대폰을 통한 모바일 결제 시스템을 제공하는 서비스  기업입니다. 이번에  지사 확장에 따른 Duluth, Georgia 지사와 함께 할 Tech Support를 모집합니다.

Responsibilities:
• A tech support provides training and technical assistance to merchants and agents.
• Tech Support Representatives are responsible for troubleshooting of terminal and POS computer hardware and software.
• The position requires interaction with customers helping them resolve their technical issues through electronic medium such as email or phone.

Qualifications:
• Good oral & written communication skills
• Professional telephone etiquette
• Able to work in night and weekend as well as weekdays
• Good knowledge on terminal functionalities and download file is a plus
• Bilingual in Korean and English

Benefits:
Medical, Dental, Vision, 401K, PTO, Employee Discount Program

please send your resume to hr@upsolution.com